Zimbra Forums

Installation and Upgrade • Able to receive BUT Unable to send mails outside Zimbra!

2023-01-18T07:42:36

Hi,

I'm new to zimbra.
so, I deployed zimbra server on AWS and binded a static ip to it, I have purchased domain from godaddy, and added dns record accordingly.(which will be shared below)
I'm able to send mails to local users but cannot if I mail to google proton yahoo or any other, I have configured ssl, the logs are just fine there is no error, firewall rules are allowed to send all type of traffic,
even I'm able to receive mails from google (any other as well) but unable to send mail to gmail or anything else...
can anybody help me why it is happening ? or I'm missing something?
if there is anything I need to share further for solution, I can...
scrolled the internet but couldn't get anything.

Statistics: Posted by AnthrH3x — Wed Jan 18, 2023 7:42 am — Replies 0 — Views 48

Administrators • Unable to access account

2023-01-17T14:30:07

Dears

A user is unable to access his account

Checking logs , i found the following error in mailbox.log

2023-01-17 16:12:23,166 ERROR [qtp2011482127-27018://localhost:8080/service/soap/BatchRequest] account - can't get profile image id : system failure: fetching folder data for mailbox 858

I tried to re-index the account but still the same

Also found below in mailbox.log

2023-01-17 01:10:39,744 INFO [MailboxPurge] [name=username@domain-name;mid=858;] purge - Purging messages.
2023-01-17 01:10:39,749 WARN [MailboxPurge] [name=username@domain-name;mid=858;] purge - Unable to purge mailbox 858

Any solution ?
Version : 8.8.15_P36
Thanks for help

Statistics: Posted by shrf — Tue Jan 17, 2023 2:30 pm — Replies 0 — Views 821

Administrators • Error displayin mail queues 1 mta multi environment

2023-01-17T12:27:19

Hi,

I have a multi server environment, with 2mtas and two mailboxes, since some day ago one on mtas display from web admin mail queue on one mta, but other mta work perfects

When you use refresh buton no mail showed on mail queue view

It is strange because active is hsoed but not deferred.

Any suggestion where is the issue?

Thanks

Statistics: Posted by nirt — Tue Jan 17, 2023 12:27 pm — Replies 1 — Views 1062

Administrators • How to set User or Mailbox to ReadOnly?

2023-01-17T10:41:02

Hello everyone.

I have to set a lot of users and mailboxes on a Zimbra server to ReadOnly. It could also be done by domain (so whole domain as R/O).
So the users should still be able to read his emails but not delete, move or create new ones.

Would be great, if a mail comes to (from other domain on the same server), send back any message that it can not be answered.

I have found posts about zmmailbox but it only seems to work for shared mailboxes.
Any other ideas?

Greets

Statistics: Posted by Tadls — Tue Jan 17, 2023 10:41 am — Replies 0 — Views 736

Administrators • Account cannot be deleted

2023-01-16T07:18:48

hello , i have a problem here.
When I want to delete a domain, a prompt appears. There is still some accounts under the domain. I asked if I could force the deletion. I agreed, but then reported an error. I checked the prompt one by one, because the deletion failed because of a non-existent account. What should I do in this case.

Account does not exist
Message: no such account: d2de7453-9c04-427d-83e2-6e83912b1877 Error code: account.NO_SUCH_ACCOUNT Method: [unknown] Details:soap:Sender

Thank you

Statistics: Posted by Alex Wang — Mon Jan 16, 2023 7:18 am — Replies 1 — Views 1729

Administrators • [SOLVED] Required steps to remove a domain

2023-01-15T18:31:23

I had a Zimbra mail server mail.a.com which served two mail-domains: a.com and b.com.
Since the two mail domains a.com and b.com should now run on different servers, I did a full clone of the Zimbra mail server vm and renamed the second instance to mail.b.com.
Now, the mail-domain a.com is served from server mail.a.com, while the mail domain b.com is served by mail.b.com. I can send and receive emails from both mail servers for their mail-domain, but I can't send anything from a.com to b.com and vice versa. This is kind of expected, since mail.a.com still has the domain b.com configured in Zimbra, including all accounts and the same thing is true for the other / cloned system but the other way around.

Question: What is required to let mail.a.com forget about the domain b.com and send mails out that is targeting this domain?
I have tried to disable the domain in the Zimbra Administration portal, but that seems not to be enough. Do I have to delete the domain? If so: Do I have to remove all accounts assigned to this domain in order to do this?

Statistics: Posted by apiening — Sat Jan 14, 2023 8:47 pm — Replies 2 — Views 3482

Spanish • zimbra no envia correos externos

2023-01-14T01:50:15

Instale zimbra detras de pfsense y puedo recibir correos del exterior, el inconveniente es que no envía correos al exterior, me sale el siguiente mensaje:
connect outlook-com.olc.protection.outlook.com[104.47.18.161]:25: No route to host
connect to alt4.gmail-smtp-in.l.google.com[173.194.219.27]:25: No route to host

tengo agregadas las reglas en el firewall, y en squid esta en la lista blanca el servidor zimbra.

si intento telnet desde el servidor zimbra:
telnet outlook-com.olc.protection.outlook.com 25
Trying 104.47.12.33...
Trying 104.47.14.33...
telnet: Unable to connect to remote host: No route to host

telnet alt4.gmail-smtp-in.l.google.com 25
Trying 173.194.219.27...
Trying 2607:f8b0:4002:c03::1b...
telnet: Unable to connect to remote host: Network is unreachable

tengo el firewall apagado en el servidor zimbra que es ubuntu 20, no se que pudiera ser, ojala alguien me pudiera ayudar.

Statistics: Posted by bit10 — Sat Jan 14, 2023 1:50 am — Replies 8 — Views 2759

Zimbra Connector for Outlook • ZCO sync failures?

2023-01-13T13:57:30

Historically, we have had big problems with sync failures in Outlook. Users are therefore rather tired of having to change (lower) the synctoken on a function that is supposed to work flawlessly. Not to mention the worry of not knowing when Outlook stops receiving email after a sync failure occurs.

ZCO for Zimbra 9.0.0 Patch 28 fixed ZBUG-2984 (Intermittently, Outlook would not sync emails with large metadata.) has reduced the problem a lot, but not eliminated it. We are still getting sync errors in ZCO that seem to be related to various calendar events such as invitations, reminders, etc.

Does anyone else share this experience with ZCO and Outlook 365?

Statistics: Posted by Erik-NA — Fri Jan 13, 2023 1:57 pm — Replies 0 — Views 476

Administrators • Mail-backup - different sizes.

2023-01-13T13:37:13

Hi everyone.
I need to create a backup of a few mailboxes (last two years).
Actually quite simple. Mailboxes in a text file, "while"-loop and then:

Code:

zmmailbox -z -m ${user} getRestURL "//?fmt=tgz&query=after: "12/31/2020 > ${destination}/${NAME}.tgz

The Problem is, that I found the exports are not complete. At one mailbox I made 8 exports and was never be the same tgz size. Two times was really near (5GB +-5kB). All others: 200MB, 500MB, 1.4GB, 1.5, 1.6, 4.7GB. Always "succesfully exported" (exitcode=0).
What should I do that I can be sure that all emails are actually in there?
Should/can I just set the server to "ReadOnly" for a certain time? Maybe when the user is doing something in the mailbox, it breaks?
Greets.
PS. Zimbra-Version: 8.8.15_GA_4464.FOSS

Statistics: Posted by Tadls — Fri Jan 13, 2023 1:37 pm — Replies 2 — Views 3536

Installation and Upgrade • amavis, mta stopped after OS upgrade

2023-01-13T10:25:51

I recently upgraded the OS of my zimbra (8.8.15) from Ubuntu 18 to Ubuntu 20.

The status after the upgrade was :

amavis Stopped
amavisd is not running.
antispam Stopped
zmamavisdctl is not running
antivirus Stopped
zmamavisdctl is not running
dnscache Running
ldap Running
logger Running
mailbox Running
memcached Running
mta Stopped
zmamavisdctl is not running
opendkim Running
proxy Running
service webapp Running
snmp Running
spell Running
stats Running
zimbra webapp Running
zimbraAdmin webapp Running
zimlet webapp Running
zmconfigd Running

I solved my issue with the help of this post
viewtopic.php?t=22713

that's I added the line "$inet_socket_bind = '127.0.0.1';" in "/opt/zimbra/conf/amavisd.conf"

But
1) I don't understand since this line was not present in my previous config
2) the amavisd.conf is rewritten by ? without this line and every time I have to restart zimbra I have to add this line !

Statistics: Posted by sr57 — Fri Jan 13, 2023 10:25 am — Replies 0 — Views 185